CUSTOMER SERVICE ADMIN/ADMINISTRATOR - QUICK TURN AROUND - AYLESBURY - NUMEROUS ROLES!

Customer Service Associate – 6 month FTC - Aylesbury -  £20,000 – QUICK TURNAROUND

An ambitious, fast paced and growing company based in Aylesbury who pride themselves on delivering top-quality customer service, for which they are multiple award winners, are looking for an Customer Service Associate to join their team!

Main duties:

• Responding to incoming calls, outbound calls, emails, webchat and letters
• Face to face customer interaction
• Resolving and recording dissatisfaction and/or complaints on first contact
• Converting new accounts and processing of legal documents
• Process cash payments
• Updating changes to customer database
• Assisting with opening, sorting and scanning of incoming post (when necessary)

Requirements:

• Experience in any form of customer service is essential
• Knowledge of Microsoft Word, Excel and Outlook
• High standard of written and verbal communication skills
• Proven experience of working in a lively and fast-paced environment
• Ability to prioritise workloads, be a team player and be self-motivated

Operational hours are 8:30 – 16:30 – 9:00 – 17:30 Monday to Friday

A salary of up to £20k is on offer, plus some amazing perks and benefits, including:

• Fantastic holiday entitlement
• Discounted on-site gym (not open due to COVID at present)
• On-site, free parking
• Employee support programme
• Retail discounts and offers
• Opportunity to develop and learn via structured progression steps
• Pension, healthcare and life insurance
• Plus many more

Please apply now as they will be interviewing next week and the start date will be Monday 5th October