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Customer Service Account Managers x 2 - Distribution/Parcels

Posted 15 January by Macgregor Cavendish (UK) Ltd Easy Apply Ended

Customer Service Account Managers x 2 - Distribution/Parcels

Covering Gateshead / North East and Sheffield /Leeds areas

Salary up to -£25k + fully expensed Company Car + commission

About the Job

  • Ensure business relationships are built at different levels and with different departments within the customers’ organisation.
  • Ensure customers consignments are pro-actively monitored daily.
  • Plan, motivate and control a professional Customer Service culture ensuring that any daily/weekly reports sent to customers are accurate, presentable and in accordance with customers timescale requirements.
  • Ensure the top customers are visited on a regular basis and hold regular business/service reviews in timeframes agreed with customer.
  • Create and complete a call maintenance programme for the whole of the depot customer base.

About the Person

  • Full UK Driving Licence is required due to daily travel to customers
  • Must be highly Customer Focused.
  • Strong interpersonal & communication skills.
  • Be a strong and influential leader.
  • Be a positive and proactive person with a can do attitude.
  • Experienced in Customer Services environments.
  • The ability to show initiative with a pro-active approach to problem solving.
  • High standards of efficiency and professionalism.
  • Reliability and Integrity.
  • Be able to thrive in a busy and challenging environment
  • Must be computer literate and be able to work with Word, Excel and PowerPoint.

The ideal candidate should have previous experience within a busy customer service environment

and be able to demonstrate patience and flexibility with a positive and enthusiastic attitude.

Apply Vicky

Reference: 34208452

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