Customer Service Account Manager

Posted 17 January by Crisp Recruitment
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Job Title- Account Manager

Location- Stevenage

Salary- £23,000 to £25,000

This is a 12-month maternity cover initially with the potential of a permenent offer moving forward

This is an account management role that requires the successful individual to retain a current portfolio of clients, providing a knowledgeable and outstanding customer service.

Our client is an incredibly reputable company, a market leader in their industry and an employer of choice in Hertfordshire. This fantastic employer is seeking an experienced Account Manager or customer/client service professional who is personable, engaging, pro-active and motivated.

Duties-

  • Account Manage 12 Large Key Accounts, 30 small to medium sized accounts
  • Negotiate pricing to secure orders
  • Provide technical sales knowledge across a very large product range
  • Process high volumes of orders using internal system
  • Proactivelyupsell across the portfolio to ensure team and business sales targets are met
  • Manage allocated Customer markets to provide a high standard of Sales and Customer service to own accounts
  • Monitor On-Time delivery and review Overdue Order Lines
  • Manage Customer Complaints on Delivery, Quality, Price and Service Levels

To be considered for this role you must-

  • Account Management experience would be ideal - strong customer/clients service representatives will be considered
  • Outstanding communication skills
  • A pro-active go -getter with a can do positive attitude
  • Confident and engaging
  • Accurate data entry skills
  • Willing to work in a busy and demanding environment
  • Great commercial awareness and business sense

Crisp Recruitment Ltd is a local recruitment consultancy firm based in Borehamwood. We are working on behalf of our client to find suitable candidates for this opportunity

Required skills

  • Account Management
  • Account Manager
  • Customer Service
  • Key Accounts

Reference: 37058837

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