Customer Service Account Manager

Posted 17 January by Kube Recruitment
Easy Apply

Customer Service Account Manager

£18K (Neg) PLUS excellent OTE

Based near Trafford Park

Monday - Friday 9.30am - 6.30pm

The Client

Our client is based Stretford side of Trafford Park. You will join a fun, friendly and dynamic team and work for a company who can offer you a truly progressive career.

To apply for this role

You should be customer service driven, thrive working in a busy team environment and you should be a quick learner. You should also be a great team player and able to use your own initiative. You may already be working in a pharmacy and ready for a change or you maybe be working in a service or sales role and looking for your next challenge.

The Position

  • Taking sales orders via the telephone accurately and efficiently
  • Building a rapport with customers
  • To process faxed orders, posted orders and email orders and ensuring all early answer phone orders are processed in time for am delivery
  • Up sell on orders
  • Working on a designated territory working a long side a business development manager.
  • To regularly check the status of our clients Electronic Ordering to ensure that customers do not miss their order cut off times
  • Ensure that all incoming calls are covered throughout the day
  • Adhering to cut off times to ensure customer expectations are met and daily deliveries are not compromised
  • Monitoring customer sales increase spend and develop business whilst maintaining good customer relations
  • Pharmaceutical experience would be a distinct advantage but not essential.

This is a fast paced, exciting opportunity which includes customer service, order processing and administration skills. If you believe you have the skills needed, please apply today!


Due to the volume of applications we receive if you have not heard from the managing consultant within 1 week please assume you have not been short listed.

Kube Recruitment Solutions Ltd. is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.

Kube Recruitment Solutions Ltd is acting in the capacity of an Employment Agency for permanent appointments.

Required skills

  • Calls
  • Customer Sales
  • Customer Service
  • Order Processing
  • Sales

Reference: 36132366

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