Customer Service Account Manager

Posted 22 May by West Bromwich Commercial Easy Apply
Customer Service professional to join an established team for my client based in Wrexham.

Salary - £24,000
8:30 - 4:30 Monday - Friday 
25 days holiday plus statutory holidays
Pension
Private Health Care
Excellent onsite facilities
Onsite Parking

Duties
  • Managing key accounts worldwide expediting manufacturing parts for aerospace, automotive and manufacturing industries.
  • To record, update and maintain customer data and customer interaction on the CRM system.
  • To resolve customer queries
  • To establish effective relationships with customers 
Skills and Experience
  • Previous experience of telephony based customer service role.
  • Fluent French or German would be an advantage but not essential
  • Excellent communication skills and telephone manner.
  • Experience within a fast-paced demanding environment.
  • GCSE or equivalent Maths and English

Previous roles would have been Customer Service Advisor, Customer Service Assistant or Account Manager

Call Alex on for further details

Reference: 35202754

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