Customer Sales Coordinator

Customer Sales Co-ordinator
Bury St Edmunds, Suffolk
Permanent
Monday to Friday, 37.5 hours per week
£30,000 to £32,000 per annum

We are seeking a highly organised and detail-oriented Customer Sales Co-ordinator to provide vital support to a field-based sales team. The role focuses on managing administrative processes, analysing data to uncover new business opportunities, and ensuring seamless communication between internal teams and customers.

Key Responsibilities

• Manage all administrative aspects of the sales process, from appointment scheduling to order fulfilment
• Ensure timely follow-up on customer enquiries and assist with after-sales service
• Maintain accurate records in CRM and internal systems
• Analyse internal and external data to identify new business opportunities
• Research markets, competitors, and potential clients to build a qualified lead pipeline
• Generate and present reports to support sales strategy and planning
• Track and report on key sales metrics
• Work closely with field sales representatives to provide accurate data, leads, and sales materials
• Communicate regular updates on leads, appointments, and customer feedback

Requirements

• Experienced in sales operations, sales support, or a data-focused role
• Strong analytical and research skills with proficiency in Excel and database tools
• Experience with CRM systems (e.g., Salesforce) and data visualisation tools (e.g., Power BI) is advantageous
• Excellent communication and organisational skills
• Ability to multitask, manage priorities, and work independently
• High attention to detail and accuracy
• Proactive, problem-solving mindset with a collaborative attitude

If you are interested in this position, please contact Scarlett or Janine on or apply with a current CV to