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Customer Sales Advisor

Posted 8 August by Search Consultancy Ended

Customer Sales Advisor

  • Runcorn
  • £17,000 basic
  • OTE £22,000
  • Full time, permanent contract

If you are looking for an immediate start date to join an exciting and growing business based in the Runcorn area that can offer not only a competitive basic salary & bonus scheme, long term progression and a great place to work, then this is the role for you. Working on a sales team on an outbound line you will be the first point of call for potential customers who have made an online enquiry (no cold calling).

Role Summary:

The role involves making outbound calls to customers who have made an online web enquiry and providing them with support and advice in order for them to make an informed decision on a product. All calls will be made to qualified and warm customers only and all data will be provided so there is no need to generate leads or cold call.

Key responsibilities:

  • Calling customers who have made an online enquiry
  • Having detailed conversations with customers and understanding their wants and needs
  • Qualifying and gathering information
  • Data cleansing
  • Maintaining and updating records accurately
  • Achieving and exceeding targets on a daily, weekly and monthly basis
  • Conduct a thorough fact find over the phone with the customer to establish their needs
  • Build rapport to enable you to draw out the customer's requirements with a consultative approach

Key Requirements:

  • High standards of customer service and integrity
  • Minimum 12 months previous experience in an outbound sales position
  • Proven experience working to targets and KPIs
  • Team player with the ability to drive and motivate yourself and others
  • High energy and upbeat personality

If you would like to apply for this position please submit your application online or email your CV to

Keywords: Sales; inbound; outbound; telesales; tele-sales; tele sales; commission; call centre; customer service

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Required skills

  • insurance
  • field sales
  • telesales
  • customer service
  • account management
  • Sales executive

Reference: 33025947

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