Customer Risk Analyst

Posted 18 January by Mission 4 Recruitment Ltd

We are looking for four Customer Risk Analysts. This is a new position within a new team at a very established company. This is a great opportunity to be part of something really exciting.

Our client is a payments company, offering various payment solutions to their customers in the hospitality, retail and corporate sectors. They have recently merged with a large international financial company, and its already very healthy growth has accelerated at an amazing rate. It is this bank which is now recruiting new staff to support its acquisition.

The wider team are a lively and friendly bunch of people who work together really well to provide the very best service to their customers. Going the extra mile is standard practice and bespoke solutions are created whenever needed. Everyone is friendly and passionate about the company and its successes.

On a day to day basis you will be dealing with applications from clients who wish to take card payments in their business. Those with a very low risk will have been preapproved, so you will be dealing with those with more factors to be taken into account. You will need to consider the business model, financial status of the company, as well as things which are particular to each applicaton. There is a point of escalation, but up to your point of authorisation you will have autonomy.

There may be occasion when you are dealing with accounts that won’t be approved, or that you need a lot of extra information for, so you will need tact and diplomacy when handling potentially difficult situations.

As the position is new you may have the opportunity to be involved in refining processes, finding the best ways of working, problem solving and this offers a real chance of progression and growth.

This role will use your business to business risk experience, strong and friendly communication skills, your organisation and your time management. You will be a steady pair of hands in a busy and ever-changing environment.

This will be a very busy role, with challenges and reward. The ideal candidate will have at least one years’ office based risk analysis experience, and be well versed in Microsoft Office. A financial background would be a strong advantage. You will be energetic, dynamic, helpful, hands on, willing and able to take control of situations that have a problem that needs solving. You will be able to think on your feet, be patient and understanding and manage your own workload in line with deadlines and timescales.

Based in the north of Bishops Stortford, the offices are smart and provide a comfortable working environment. There is onsite parking and a staff kitchen. There are regular social events, pizza days, and the team make it a really great place to work.

The salary for this role will range from £24,000 per annum to £27,000, depending upon your relevant experience. The company also offer a pension, 20 days holiday, plus bank holidays, private healthcare and a varied benefits scheme.

This is such a great opportunity for someone who is looking to kick-start their career. The company is established and secure, but preparing to launch on phase two! Now is the perfect time to join the team and be part of something really exciting.

What happens next?

In the first instance, please apply through this advertisement to Mission 4 Recruitment. We are working with our client to find the best candidates on the market. Successful applicants will be invited to meet the Consultant working on the position within the next few days, and we can come to you!

Interviews with the Hiring Manager will be held as quickly as possible as this position is available now. We understand that you may have notice to give so we want to get the ball rolling as quickly as we can.

We look forward to hearing from you.

Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are shortlisted will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.

Required skills

  • Applications
  • Credit Risk
  • Customer Care
  • Risk Assessments

Reference: 33961393

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