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Customer Retention Advisor

Posted 13 April by Field Recruitment Easy Apply Ended

We are currently recruiting for several Customer Sales Consultant to make outbound calls to existing customers for our prestigious client, Sytner Mercedes-Benz based in Swindon Greenbridge.

This role is working shifts Monday-Friday between 8.00am-10:00pm and weekends on a rota basis (40 hours per week), paying £8 per hour (with opportunity for commission as soon as you have completed your training).

This is a temporary to permanent position.

The Role

You would be calling customers who have previously bought a car, converting as many calls as possible into test drive appointments;

-Calling customers to book appointments for dealerships

-Providing excellent customer service and arranging callbacks for customers

-Using internal booking system

-Taking Inbound sales calls from customers who are enquiring on cars shown on the Sytner Mercedes-Benz website

-Hitting targets and KPIs

-Building rapport with customers

Skills Required

-Passionate about providing excellent customer service and retaining customers

-Strong communicator

-Confident working to targets

-Previous sales related experience in either a telephone-based role or face to face sales isn’t essential however is desirable.

-Proven track record of achieving your own targets

-Skilled at overcoming objections.

As a member of the Sytner Group, you will be recognised and rewarded for your hard work, loyalty and achievements once a satisfactory competency level has been achieved from your training.

With excellent benefits, incentives, training and career development opportunities, joining Sytner Mercedes -Benz will give you a career for the future and not just for now.

If you’re interested and you believe you have the relevant experience/attributes/skills. Please contact the team NOW to register and arrange an interview for immediate start.

Required skills

  • Customer Service
  • Sales

Reference: 34565817

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