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Customer Response Advisor

Posted 31 January by Hays Specialist Recruitment Limited Easy Apply Ended

Exciting new role - great company and benefits

Your new company
My client is a leading specialist in the legal industry. Based centrally in Wakefield they are a growing business who due to internal movements are looking for a new intake of staff.

Next intake is on 15th January 2018

Your new role
You r role will be based within the claims team as a Customer Response Advisor. Your role will entail:

  • dealing with personal injury claims
  • making inbound and outbound calls to legal service clients
  • ensure all claims are closed off where necessary
  • obtaining new information from clients
  • providing an excellent level of customer service at all times

The rate of pay will be £7.80 per hour plus holidays.
Shifts will be between 8am and 9pm - you will be given these well in advance.

What you'll need to succeed
To succeed in this role you must be a highly enthusiastic individual who is determined to succeed. High performing individuals will be excellent in this role as you will be measured daily on your success.

A proven track record of working within a customer service environment is essential and working to a fast pace.

What you'll get in return
Excellent benefits will be available from day one such as:
- Fresh Fruit in the offices
- At the desk massages
- Welfare packages
- Discounted gym membership
- coach service from the station to the office regularly

After 12 weeks if the job suits both parties you will be taken on a permanent basis with a salary of £16,000. This will then increase to £16,700 after your probation period. This is a great opportunity for the right candidate - the career progression here is excellent and this is a great foot in the door.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Kelly now on .

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Reference: 34074359

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