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Customer Response Advisor

Posted 31 January by Hays Specialist Recruitment Limited Easy Apply Ended

Exciting new role - great company and benefits

Your new company
My client is a leading specialist in the legal industry. Based centrally in Wakefield they are a growing business who due to internal movements are looking for a new intake of staff.

Next intake is on 15th January 2018

Your new role
You r role will be based within the claims team as a Customer Response Advisor. Your role will entail:

  • dealing with personal injury claims
  • making inbound and outbound calls to legal service clients
  • ensure all claims are closed off where necessary
  • obtaining new information from clients
  • providing an excellent level of customer service at all times


The rate of pay will be £7.80 per hour plus holidays.
Shifts will be between 8am and 9pm - you will be given these well in advance.


What you'll need to succeed
To succeed in this role you must be a highly enthusiastic individual who is determined to succeed. High performing individuals will be excellent in this role as you will be measured daily on your success.

A proven track record of working within a customer service environment is essential and working to a fast pace.

What you'll get in return
Excellent benefits will be available from day one such as:
- Fresh Fruit in the offices
- At the desk massages
- Welfare packages
- Discounted gym membership
- coach service from the station to the office regularly

After 12 weeks if the job suits both parties you will be taken on a permanent basis with a salary of £16,000. This will then increase to £16,700 after your probation period. This is a great opportunity for the right candidate - the career progression here is excellent and this is a great foot in the door.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Kelly now on .

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Reference: 34074359

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