Customer Resolution Team Member x3

Posted 7 February by JHR
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Customer Resolution Team Member

A market leader based in central Leeds is looking for additional support within their customer resolution team. The roles are temporary initially with the potential of becoming permanent. Amazing offices based within a close knit team.

This full-time role requires a candidate ideally with previous experience in complaints within a customer service/call centre environment. You will be:

  • Dealing with escalated complaints from a contact centre
  • Dealing with vulnerable customers and adapting your approach accordingly

You need the ability to think outside of the box and offer a resolution both suitable for the customer and business. It is essential you have a track record of strong verbal and written communication with the ability to work well under pressure and to a high standard.

Hours are full time 37.5 per week

Hourly rate £10 per hour plus accrued holiday

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30-day period and contact you via any method of contact you have listed on your application.

(Jo Holdsworth Recruitment - Recruitment Agency)

Reference: 39910935

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