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Customer Replenishment Specialist Maternity cover

Posted 18 September by Manpower Ended
An excellent opportunity has arisen to join a world leading global organisation, our client Unilever are currently looking for a Customer Replenishment Specialist/ Requirements Planner based at Unilever's prestigious facility in Leatherhead, Surrey. This is a full time temporary role for a period of 12 months, working a 37.5 hour week to cover maternity leave. This role is paying up to a maximum of £39K per annum. pro rata, depending on experience.

Hours of work are Monday to Friday 8am-4pm or 9am to 5pm.

Background/General Purpose of Position:

Management of supply of all SKUs within a given portfolio through consultation with the USCC, Customer Development, Marketing, Category and Demand Planning teams.
To ensure that the forecast quantities are supplied as effectively as possible through contact with the Customers and CD teams.

Perform regular and pro-active order fulfilment activities to ensure the best possible service to our customer.

To improve the processes within the supply chain through identifying and implementing improvement opportunities.

Understand and influence the planning parameters (In-House and External) and assumptions
Provide insight to RP which will support the implementation of Finished Goods stock policy (set by USCC) using inventory planning models by stock holding location
Understand warehouse and transportation capacity planning
Provide insight to RP which will establish finished goods inventory forecast (pallet forecast: warehouse capacity)
Translate potential supply risks and ensure clear communication into MSO: Manage tools (quotas, Allocations, Reservations, Material Substitutions, Plant Determination etc), Stock Management reports and Maintain reason codes for non supply issues. Execution of stock transfers (OOS solution from Planning)
Trigger stock release or blocking (link with Quality and Logistics)
Stock shelf life management (in stock): Mitigate issues arising from RP who monitor stock age profile vs. gross requirements on weekly basis (daily in SCC) eg Request derogation
Obsolete management: Transact obsolete mitigations.
Manage stock availability and stock movements, particularly in times of constraint - both for own remit and co-ordination on behalf of the team. Proactive Stock Management & Allocation: Review stock availability for all products : Mitigate identified out of stock risks: Apply allocation tools, based on agreed business rules, where mitigation is not possible: Proactively communicate to the Customer Facing specialists so they can proactively manage with Customers: prioritise order delivery generation following CD prioritisation rules: Manage the shortage and establish prioritisation based on predefined rules
Regular contact with Customer Account Managers to ensure accuracy of short term forecast and our ability to supply focussing on current and following week.
Proactive use of supply and forecasting information to manage the supply chain at optimum cost and customer service
Identify and communicate of improvement opportunities both in preventing issues and improving processes
Ensure special pack volumes and phasing are validated sufficiently early in the planning process.
Report & analyse Key Performance Indicators, implementing continuous improvement activities around these. Lead category review of supply variances, working with Customer Replenishment Analyst, SU's and USCC to formally root cause major variances and agree preventive actions.
Route communication between CS organisation and 3PLP to manage order modifications and cancellations when a delivery is already created

Key Skills Required

- Proficiency in sophisticated IT software packages to develop accurate stock management processes.
- Experienced with SAP is essential
- Strong commitment to Customer Service and Planning, and a thorough understanding of the impact of their activity on the company and the customer's businesses.
- Strong analytical skills and key emphasis on the requirement to undertake root cause analysis and rigorously implement improvement action plans in order to continually develop the robustness of processes linked to requirements planning and stock management.
- Strong communication skills within the company, as well as excellent team working skills
- Support the delivery of the customer business plans through excellent control of our stock management and through building robust relationships to ensure an effective flow of information between the supply side SU's, and USCC, and the MSO

Key Experience and Qualifications Required

Previous SC experience
Experience of working in a pressurised role
IT knowledge
Willingness to occasionally travel within the UK and Europe.
Ability to prioritise and replan quickly and in issue resolution

We regret that due to the high volume of applications, we are unable to respond to each individual applicant. You will be contacted only if you have been shortlisted. Should you not hear from us within 10 working days from your date of application, please assume you have been unsuccessful. Please keep checking the Manpower website for our latest vacancies.

Reference: 33334480

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