Customer Relationship Manager

Posted 13 March by Cobham Consulting

Customer Relationship Manager

Berkhamsted
£25,000 - £30,000

We are looking for a customer relationship manager and office administrator for a growing consumer products brand who are doubling their turnover year on year. They sell internationally with a strong UK business based in central Berkhamsted, with customers ranging from small independent retailers to large multinational companies.

Duties to include:

  • Managing customer orders from initial enquiries to order processing
  • Liaising with warehouse, delivery, accounts departments
  • Updating the internal CRM system
  • Office Manager to a small team
  • PA duties to Head of UK
  • Occasionally selling at trade shows

Requirements

  • Organised and capable
  • Relationship builder for and happy to liaise with both large and small companies
  • Good attention to detail
  • Customer focused, loves selling
  • Polite and well spoken
  • Good administration skills
  • Good IT skills (Word & Excel) can set up spreadsheets formula - PowerPoint presentation for meetings
  • Social media experience

Perks include a company bonus scheme, 23 days holiday plus bank holidays

Required skills

  • CRM
  • Customer Service
  • Enquiries
  • Office Administrator
  • Orders

Application questions

Are you customer focused with good admin skills?
Do you have social media experience?

Reference: 34668714

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