Our client, a local Housing Association, located in Sidcup, Kent are seeking to recruit a Customer Relations Administrator on a 3 month contract.
It is vital that you have the passion as a Customer Service professional to deliver excellence every time.
You will be responsible for administrative duties within the Customer Relations Team which will involve logging and acknowledging Service Delivery failure complaints on CRM, assisting the CRT Officers with closing outstanding complaints which will include communicating with internal and external providers about all aspects of the business. Experience in delivering excellent customer service in a demanding environment is essential.
To be successful in this role, it is essential to have excellent customer service, communication both written and verbal and IT skills including all Microsoft packages. Knowledge of CRM would be desirable.
If you are looking for a challenging and rewarding role, enjoy problem solving along with the opportunity to progress, this is an ideal role for you.
This is a 3 month temporary contract.
- Administrative Duties
- Customer Service
- Problem Solving
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