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Customer Proposition Analyst

Posted 26 February by Adecco UK Limited Easy Apply Ended
Adecco are recruiting for a Customer Proposition Analyst based in Welwyn Garden City Hertfordshire, the role is 36 hours a week Monday to Friday. The role is a temp role covering a minimum of 3 months with an immediate start. You will be a key member of the category customer team level, supporting my Customer Proposition Manager by collating insight, preparing and sharing analysis with the category teams to help create winning customer propositions.
Supporting my manager to ensure the smooth running of the wider category team (incl. assisting in team meetings by capturing next steps, notes and issues and preparing ad-hoc reports)
- Gathering and analysing market, supplier, competitor and customer research to help inform category customer strategy
- Coordinating other quantitative and qualitative data research
- Creating market research briefs and liaising with marketing agencies
- Interpreting and summarising actionable insights into reports, with recommendations, for the category [buying and merchandising] teams
- Sharing relevant trends/ pertinent info. with the category [buying and merchandising] teams
- Being the 'go-to' insight person from a category [buying and merchandising] teams perspective
- Finding new and exciting mechanisms to understand our customer and gain their feedback
- Following our Business Code of Conduct and always acting with integrity and due diligence

Experience Needed
- Data analysis
- Awareness of buying and merchandising processes
- Retail industry background (desirable)
- Working with marketing data agencies (desirable)

Operational Skills Required
- Data analysis and problem solving
- Customer/ market insight compilation
- Communications (incl. presentation skills)
- Data analysis and numeracy
- MS Office (esp. Excel)

Consultant: Emma James

The application process is subject to the successful completion of background and reference checking, including CRB and CCJ (County Court Judgement) checks

Adecco is an equal opportunities employer

If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills.

Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Reference: 34557729

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