My fantastic client based in Quedgeley are currently recruiting for a Customer & Order Support Administrator to join their fun and vibrant team on a permanent basis.
This is a fantastic opportunity for a candidate with previous telephone customer service experience to join a fast paced office environment.
-Processing all forms of customer orders
-Responding to customer and internal information requests via phone, email, fax and letter
-Provide creative assistance and advice to customers through product knowledge excellence
-Providing support and assistance to Domestic Sales teams & international distributors
-Managing and dealing with customer order delays and complaints
-Ensuring all customer information is kept up to date
-Previous telephone based customer service experience is essential
-Ability to communicate effectively with other members of the team to provide excellent customer service
-Be a friendly, professional and efficient individual with an excellent telephone manner
-Ability to work under pressure and have a helpful and proactive attitude is a must
Hours- Monday to Friday-8.45am-5pm
- Customer Service
- Order Processing
- Customer Information