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Customer Order Administrator

Posted 16 March by First Recruitment Services Limited Easy Apply Ended

My fantastic client based in Horsham are currently recruiting for a Customer Order Administrator to join their fun and vibrant team on a permanent basis.

This is a fantastic opportunity for a candidate with previous telephone customer service experience to join a fast paced office environment.

Responsibilities/Duties;

  • Processing all forms of customer orders
  • Responding to customer and internal information requests via phone, email, fax and letter
  • Provide creative assistance and advice to customers through product knowledge excellence
  • Providing support and assistance to international distributors
  • Managing and dealing with customer order delays and complaints
  • Ensuring all customer information is kept up to date

Candidate Attributes;

  • Previous telephone based customer service experience is essential
  • Ability to communicate effectively with other members of the team to provide excellent customer service
  • Be a friendly, professional and efficient individual with an excellent telephone manner
  • Ability to work under pressure and have a helpful and proactive attitude is a must

Hours- Monday to Friday-8.30am-5pm, early finish on a Friday

Salary- £18,000-£20,000

First Recruitment Services is acting as an Employment Agency for this Vacancy.

Reference: 34703969

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