Customer Logistics Coordinator

Posted 7 December 2021 by Wilde Associates
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Job Title: Customer Logistics Coordinator

Location: Milton Keynes

Salary: £10.50 - £11.50 per hour (depending on experience) + holiday pay accrual on top

Role: Temp On-going, potential to go permanent although not guaranteed at this time

Job Reference: PH10252

Hours of Work: 8.30am to 5.30pm, Monday to Friday

Why this role?

If you have an enthusiasm for the logistics industry, have common sense, are able to problem solve, focused on building your career and feel that you have the right attributes to be able to carry out the below skills then please apply NOW!

If you have worked in logistics already (freight, road haulage, transport, supply chain) then this will give you an advantage but is not essential if you have strong customer service, admin, scheduling and office skills.

What experience do you already need to have?

  • Excellent Customer Service Skills
  • Strong numeracy / literacy
  • Commercially minded
  • Quick to respond to new challenges
  • Highly organised with ability to work under pressure and to deadline
  • Problem solving & Investigative skills
  • Presentation of Documents/Spreadsheets
  • Displays a confident and professional manner
  • Attention to detail
  • Team member

Competency with MS Excel is preferred as spreadsheets are used on a daily basis - if you have a good understanding of spreadsheets and are accurate with data then please also apply.

What will you be trained to do?


  • Plan, schedule, book and manage daily container movements on behalf of client
  • Process accurately and courteously all daily operational requirements and enquiries from client
  • Communicate and escalate all relevant information to team members
  • Ensure total accuracy of all information and high standards of operational service are always met
  • Observe deadlines and SOP
  • Participate in Team Meetings


  • Generate and maintain worksheets detailing daily movements
  • Record accurately any information provided by client and supplier
  • Maintain systems with accurate and real-time data


  • Complete the weekly & monthly client billing processes which includes the accruing of all applicable supplier costs and the raising of all applicable invoicing to the client
  • Approve for payment or dispute with supplier invoices received
  • Monitor and control potential additional costs ensuring Team Leader and or Manager are made aware
  • Always monitor accuracy and validity of client/supplier tariffs ensuring total accuracy of all information
  • Complete the weekly financial reports which includes commenting on job file Profit & Loss, Profit movements & Aged Revenue for review and sign off by Team Leader and Manager

Wilde Associates is working in the capacity of an Employment Agency in relation to this vacancy

Reference: 44961373

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