Customer Insights Manager

Posted 20 September by PSD Group
Easy Apply

My well established Global leading Client is looking for a Customer Insight Manager to join them as they are investing heavily in new technologies to create a market leading retail and savings platform.


What is the main purpose of the role?

  • You will ensure the voice of the customer is heard
  • Manage the ongoing evolution of my clients insight solutions
  • Forge strong stakeholder relationships
  • Generate accurate and actionable insight capabilities.
  • Business transformation

Do you have the essential skills and experience for this role?

  • Relevant and comprehensive experience in Customer Journey Mapping
  • Strong knowledge of customer engagement solutions
  • Strong strategic mind-set
  • Delivery focused and creative mind-set
  • Passionate about the customer
  • Knowledge of Pensions

Are you delivery focussed? Do you have a creative mind-set and are passionate about the customer and have a good knowledge of life and pensions propositions….get in touch.


What does Career Development look like with my client?


You will be supported from the day you start. A competitive salary and rewarding package including car allowance and bonus. You will enjoy a fast moving and dynamic organisation that’s leading the way in helping customers achieve their long term financial goals.

£70,000 DOE plus bonus and benefits inc. car

Required skills

  • Change Management
  • Contact Centre
  • Customer Experience
  • Customer Service Operations
  • Customer Journeys

Reference: 36157236

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