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Customer Insight Analyst

Posted 23 January by Forward Role Easy Apply Ended

A fast growing and dynamic business in Leeds are recruiting an enthusiastic Customer Insight Analyst. You will play a key role in the Insight Team, helping the business to understand the customer better and continuously improve the customer experience.


  • Providing analysis and insight in to the customer database
  • Measuring, understanding and reporting on the impact of marketing activities
  • Identifying trends and making recommendations to continuously improve
  • Large analytics projects and ad hoc analysis
  • Develop strong relationships with internal stakeholders of all levels
  • Campaign analysis - data selections


  • 1-4 years’ experience in a commercial analytics roles
  • SQL and/or SAS experience essential
  • GA experience desirable but not essential
  • Strong Excel skills
  • Experience working with data visualisation tools
  • Working in a fast paced environment
  • Attention to detail
  • Natural problem solver

If you are interested in this opportunity, please get in touch with Sophie on or

As the North's leading Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on so keep a close eye on our website, Facebook, Linkedin and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.

Reference: 34296597

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