Anne Jagger Recruitment in London is working with a global e-commerce organisation. We are seeking an experienced Customer Experience Executive to join the small, friendly and growing team. You will be responsible for effectively and efficiently solving customer queries using your knowledge of the product and platform.
- Proactively spot areas of improvement in the product
- Develop an understanding of what customers want and listen to feedback
- Own problems and ensure they are resolved
- Communicate solutions simply and coherently
- Be the voice of the customer
- Be patient and empathetic
- Liaise with the software engineering team
This role would ideally suit a candidate with previous e-commerce experience. You must be self-motivated, hardworking and show great attention to detail. Knowledge of the emerging technology sector is an advantage
Based in Waterloo, the hourly rate for this temp to perm position is £15. The working hours are 8.30am - 6.30pm Monday to Friday; however flexibility may be required during busy periods. Immediate starts are available.
Please do also visit our website www.annejagger.com to see the full range of our current vacancies as we do not advertise ALL of our available opportunities.
Anne Jagger Recruitment Ltd is an employment agency and employment business.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role.
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