Customer Consultant

Posted 7 March by Cabot Financial

ccredited organisation? If so, read on, as we are opening a new office in Telford and an exciting opportunity has arisen for Customer Consultants to join our expanding team.

The role of the Customer Consultant is to help us to deliver our company mission - 'Financial Recovery - Helping Each and Every Customer'. They do this by speaking to our customers on a daily basis, understanding their individual situation, showing empathy and respect, and providing fair outcomes and positive experiences.

The starting salary is £16,700 and will increase over time. You will also be eligible for an up to 5% performance related bonus, pension, and 22 days holiday.

We pride ourselves on our fair and ethical approach and helping each and every customer on their road to financial recovery, so if you are a customer focused individual, who enjoys talking to people and would like to make a real difference to the customers you interact with, then this could be the role for you.

The role is 100% telephone based in an exciting and vibrant environment. It is a full time role working 37.5 hours per week including early shifts, day shifts and evening shifts, as well as 2 in 4 Saturday mornings.

We are looking for people with excellent communication skills, excellent customer focus, strong computer skills, and a professional attitude. We offer a comprehensive training period and opportunities to develop your knowledge, skills and experience. We are also keen on promoting internal talent so this could be the first step on your road to a successful career in Financial Services.

We are looking for 15 people to join our fantastic team on 30th April so we have loads of roles available for the right candidates!

If this sounds like you and if you would like to join our rapidly expanding global company in our brand new office that offers excellent career opportunities, then we would love to hear from you!

Required skills

  • Call Centre
  • Communication Skills
  • Customer Service

Application question

Do you have at least 1 years customer service experience?

Reference: 34626037

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