Customer Compliance Analyst

Posted 12 October by Randstad Inhouse
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Monday to Friday 09.00-17.00

50/50 split office and work from home until January where you will be expected to work full time in the office thereafter.

Primary Job Function
To prepare and review import and export documentation and perform activities required to
maintain Abbott UK sites in compliance with all relevant UK HM revenue and customs regulations
and trade laws and in compliance with Abbott financial policy FP145.

Core Job Responsibilities
 Ensures that all communications, actions, interactions and behaviours are consistent with ADC
core values and the Abbott Code of Conduct.
 Effectively manage relationships by liaising with Brokers, Abbott Affiliates and Third Parties to
ensure timely and correct clearance of Abbott Imports and Exports, using ERP systems where
appropriate and in line with Abbott policy FP145 and local requirements.
 Processing import documentation and adjustments for under/over discrepancies in shipments
received against original customs entry.
 Ensure that all certifications and documents are submitted in a timely manner and in
accordance with legal requirements to the relevant government agency.
 Accurately maintain and update an export invoice log and raise manual invoices for export when

 Accurately complete Post Entry reviews and prepare supporting document packs on imports and
exports, by Division, in line with Abbott Corporate Customs and Trade Compliance (CC&TC) and
local policy requirements.
 Review the monthly MSS data reports from HMRC, identify and resolve any errors with the
reports and log any corrections.
 Create reports using the MSS data to provide information on Global Duty Spend and create the
import/export Affiliate Profile for CC&TC.
 Perform Posted VAT Accounting reconciliations by Division for Finance to aid their VAT return.
 Where required ensure all Dual use goods are tracked, logged, monitored and exported with the
appropriate licences.
 Where required understand and manage shipments to Northern Ireland ensuring the imports
are completed correctly through an approved broker or TSS system.
 Manage annual renewals of Broker Agreements and Power of Attorney by each Abbott Entity.
 Where required, manage Abbott Nutrition pump returns process through Inward Processing,
creation of monthly file of imports and re-exports to HMRC.
 Maintain and update the Item Master Log (IML) for all Abbott UK Sites on a monthly basis and
update the brokers when changes/additions are made.
 Customs commodity HS classification, management and determination of country of origin for
the import/export of products and materials and the application of any Free Trade agreements
 Maintenance and storage of documentation relating to the import/export of products and
materials in alignment with divisional retention policies.
 Provide input for review of Customs procedures and update any customs work instructions by
Entity accordingly.
 Handling and resolving general customs enquiries.
 Ensure compliance with current Abbott quality system, good manufacturing practice, corporate
and regulatory requirements.
 Ensure compliance with EHS regulations and Abbott standards by adhering to EHS systems,
programmes and procedures, being accountable for the Health & Safety of themselves and
others and by highlighting where improvements to EHS performance can be made.
 Ensure timely completion of training records/status to ensure compliance with the ETMS/ISO
training system.
 Adhere to and ensure compliance with all company policies and procedures, documentation and
training requirements.

Minimum Experience/Training Required

 Substantial experience and background in logistics/import/export of materials and products
 Certification in HS Classification (provided in-house by Abbott).
 Experience working in a collaborative and cross-functional environment, both domestic and
 Adaptable and able to thrive in a fast-paced business environment to meet frequent and
changing priorities.
 Good verbal and written communication skills.
 Good computer skills (MS Office and keyboard), to enable individuals to effectively enter data
and create reports.
 Good understanding on how to manage large data files, merge data and create formulas such as
VLOOKUP/IF, Pivot tables and Concatenations.
 Good attention to detail and good standard of accuracy
 Intermediate report writing skills preferred.

Reference: 44337354

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