Our client in Southampton is looking for an experienced Customer Complaint Handler to join their Customer Service team. This is fast paced role within a great team environment and previous complaint handling experience is essential. This is a great opportunity for someone looking to further their career with a well established company.
This is a face paced role within a nice team environment.
Duties will include:
• Providing first class customer service
• Pro-actively managing own workload
• Be an effective member of the team
• Provide ad-hoc assistance with reports
• Use of Excel and Word on a daily basis
• Supporting the team as and when required
The Ideal Candidate
Previous Customer Service experience to a high level is essential, with particular focus on complaint handling. You will need to have good levels of concentration, a high attention to detail and a proven ability to work pro-actively. Excellent communication skills both internally and externally will be required and the ability to work within a team is vital.
Free parking is provided on site. This company offers good progression opportunities for the right candidate.
Please apply today for this role by clicking on the apply button at the bottom of the page. Please note, due to the volume of applications we are unable to contact each applicant individually. If you have not heard from us within 3 days of application please assume that you have been unsuccessful on this occasion.
- Customer Complaints
- Complaint Management
- MS Office
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