Customer Collections Advisor
Start Date: 23rd April 2018
Salary: £18916 starting salary increasing to £20755 after 6 months Bonus & Great benefits
Shift Pattern: Flexible between 8am and 8pm Monday to Friday and 8am to 2pm on Saturdays (1 in 3)
Do you have the ability to put yourself in your customers shoes to work out appropriate solutions?
Would you like to work for a company with excellent benefits and bonus structure?
As a Customer Collections Advisor you will not only get your basic salary with increases along the way but also benefit from:
Free On Site Gym
3% flexible benefits
Free shuttle bus from Leeds city centre
In the Customer Collections Advisor role, you will speak to customers who are in arrears, negotiating affordable payment plans to resolve the situation. If you put yourself in the customers shoes you will be able to get a really good understanding of how they have got into the situation they are in. This will then enable you to work out the best plan that is specific to that particular customer.
While you are on the phone you will use your questioning and listening skills to work out how their current situation stands, this can easily be done by taking them through their income and what they then spend to ensure their priority bills are covered before finding a solution that works for both them and the company
There is lots of training and support on hand to help you do the very best job, if you are looking for a business where you can really build a career then this could be the job for you. The company has a gold award for investors in people and I have personally seen people grow within the business and develop really good careers.
If you are interested in the Customer Collections Advisor role and will pass a Credit Check & Criminal Record Check then click to apply and find out more about this opportunity.
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