Customer/Client Service Associates

Posted 6 January by Dimensions Specialist Recruitment
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We recruiting for a leading Investment Management organisation who are globally renowned for providing ongoing training, development and progressive career opportunities.

Due to an increase in business activity, they are now looking to further expand their teams are seeking a number of trainee and experienced Client Service Associates within their Surrey based offices.

This division plays a large part in first line customer care, where the teams respond proactively to resolving incoming queries from both direct customers and Independent Financial Advisers. With ongoing training, you will be fully responsible for responding to all level of incoming enquiries predominantly around investment funds. This can include resolving all levels queries, providing updates on accounts and products and online based information, as well as problem solving and providing additional information on other products, funds and services offered etc.

Whether you have recently graduated, left college/school or are already working, these roles have specifically been created in order to offer ongoing training and long-term career development, where you will be provided with all the tools and information to learn and progress within either this specific division and/or the wider business, including more bespoke/specialist areas.

In order to be considered, it is essential that you are ambitious, motivated and willing to learn, coupled with excellent organisational skills and the proven ability in being able to listen, understand and communicate at all levels.

Offering an excellent remuneration and benefits package that includes bonus potential, a non-contributory pension, free parking, professional study support, ongoing training and true career development, a full and more detailed job description is available on application.

Required skills

  • Communication Skills
  • Enquiries
  • Organisational Skills
  • Queries
  • Training

Reference: 35576468

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