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Customer Care Team Member

Posted 16 February by CDH Recruitment Ltd Easy Apply Ended

We are recruiting for a Customer Care Team Member to join our clients highly reputable legal firm. Reporting to the Finance Supervisor, the role will be focused on providing support to the team and also to clients, processing and answering enquiries as well as carrying out all administrative duties within the office.

Main Duties

  • Screening incoming calls and operating switchboards
  • Providing customer support and advise where able to
  • Filing, scanning, photocopying, shredding and preparing files
  • Sorting incoming and outgoing post
  • Data input, keeping all records and contact log notes up to date on client records
  • Chasing clients for relevant paperwork
  • Processing payments via cheque, credit and debit card
  • Proof reading documents
  • Recording important and confidential information
  • Archiving documentation
  • Supporting the team as and when necessary on various other Ad-hoc duties
  • Various other duties

Qualification’s, Skills and Experience Required

  • Strong IT/computer skills
  • Reliable, friendly and adaptable
  • Attention to detail
  • Experience handling legal documentation (Not essential)
  • 2 years’ experience within administration/similar position
  • Strong communication skills (written and verbal)
  • Good level of education
  • Must be organised and be able to work independently as well as within a team

We will try to respond to reply to all applications. If, however you have not heard from us within 7 days you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements advertised by CDH Recruitment Limited

Required skills

  • Communication Skills
  • Organisational Skills
  • Strong IT/Computer Skills
  • Experience handling legal documentation (Not Essential)
  • 2 Years experience within administration/similar roles

Reference: 34490311

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