Job Opportunity for a Portuguese speaking Customer Service Representative in Colchester working 5pm - 1am
Your new company
My client located in Colchester are a global leader in employment screening services providing data verification and database checks.
Your new role
You will be part of the global customer support team and provide high quality support to clients and candidates by responding to inbound calls and emails. You will take ownership of queries and provide prompt resolution to daily operational queries from clients. You will also liaise with operations teams on any identified challenges, process changes and individual cases. You will collaborate with account management to provide excellent support for all accounts
What you'll need to succeed
You must be fluent in English and Portuguese, both written and spoken. You must also have a professional telephone manner and exemplary level of customer service. Additionally you will have strong IT skills and the ability to become familiar with in-house systems and using Microsoft Office.
What you'll get in return
A great annual salary: £20, 250 working Monday to Friday, 5pm to 1am Shift. You will also get great company benefits such as private medical insurance, pension scheme, group life insurance (4X annual salary)
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
- Portuguese Speaking and Writing