Customer Care Coordinator

Posted 15 April by Bromak Ltd
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Overview

An excellent opportunity has arisen for an experienced Customer Care Coordinator to join a Developer in the New Build Industry in West Yorkshire.

The Client

My client is a Developer specialising in New Build Housing. Due to an increase in the company size, they are looking to recruit a Customer Care Coordinator to be based in Leeds. They are working on a New Build housing projects in the West Yorkshire and are looking for a Customer Care Coordinator with the experience and confidence to be able to give aftersales care to the new home buyer.

The Role - Customer Care Coordinator

Reporting to the Customer Care Manager, you will be responsible for the following:

" To co-ordinate all information between internal departments, the contractor and the homeowner
" To collate information from the contractor and the new build home buyer.
" To keep the customer, contractor, and internal teams happy
" To liaise with all relevant parties to ensure deadlines are met
" To ensure we have cost effective schemes & solutions.
" To work with the Commercial Department to ensure orders are placed in a timely manner and within cost plan allowance.

The Benefits - Customer Care Coordinator

This will be a permanent contract with a negotiable salary

The Experience Required - Customer Care Coordinator

" To be considered for this role you must have previous experience working in a Customer Care Coordinator role, preferably within the housing industry.
" You must be capable of working to achieve fast decisions and you must be able to prioritise well.
" You must be resilient and be calm and professional at all times

To Apply

If you are interested in this position or would like to apply, please contact Grace or Ryan on or alternatively please email a copy of your CV to

Reference: 37757393

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