Customer Care Consultant

Posted 9 April by RE Resource Group Easy Apply

***Exciting Position Available***

Company Details

Our client, a leading company in their field based in Worcester is seeking customer focused professionals to join their successful team. With both part time or full time roles available, this is a fantastic opportunity to earn great commission and maybe get on the ladder to start a great career in an office.

The Candidate

It is essential that you have experience dealing with customers professionally on a daily basis. Confident dictation and excellent mannerisms on the phone is of vital importance as you will be expected to speak many people throughout the day.

The right candidate must be able to work well in a team environment and remain engaging and enthusiastic with every customer.

Key Responsibilities

  • Inbound and outbound customer enquiries over telephone and email
  • Up-selling to existing clients
  • Capture all relevant data accurately and efficiently in the system

Skills and Experience

  • Confident communicator both written and verbal
  • Accurate keyboard skills
  • Proactive and professional
  • Team Player
  • Competitive and excited about earning commission

In return:

  • Training provided
  • Flexible working hours (Ideal for working parents and students)
  • On-Site parking
  • Company vouchers and pension scheme
  • NVQ based and in-house learning opportunities
  • Uncapped bonus

Required skills

  • Commission
  • Customer Service
  • Outbound Calls
  • Sales Calls
  • Telesales

Reference: 34862111

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