Customer Care Co-ordinator

Posted 24 September by Pertemps Reading Commercial RPO
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Customer Care Coordinator

Are you an experienced Customer Coordinator looking to join an expanding business based in the Reading Area. Free car parking on site with a good commuter links to the surrounding area of Reading.

As a customer care coordinator you will have experience working within a busy customer service environment, the company is a market leader with global coverage.

The company is a market leader in their sector, as the customer care coordinator you will be responsible for the following duties

Being the first point of contact for customers, providing excellent customer service. Whilst proactively resolving any customer enquiries and helping to send them to the right department.

You will be the main bridge of contact with existing clients, whilst building relationships with new, you would also be the main communication link between service providers, clients along with operation managers within the company.

Process orders from new and existing clients to ensuring all figures and orders are recorded with a high level of accuracy.

Manage internal and external suppliers whilst following the contractual service level agreements.

Do you have the desire to work for the market leader in their industry sector who are developing products and services year on year. This position is due to growth within their business. It’s a fantastic time to be part of this winning company.

Experience of working in a call centre or customer service environment is required  provided.

If you are Italian speaking we would love to hear from you due to a new market sector within this company.

You will be required to work a shift pattern between 8.00am – 8.00pm Monday to Friday

Working the maximum of 37.5 hours per week. offering a salary up to £21,000pa depending on experience. If you are interested in hearing more on this position please

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Reference: 36181473

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