Customer Care Co-ordinator

Posted 5 April by Huegli UK Ltd

Huegli UK Ltd is a leading European manufacturer of dry blended food products based in Redditch.

We currently have an exciting opportunity for an experienced Customer Care Co-ordinator to join our Customer Care team.

Working closely with an established group of accounts, the successful candidate will be responsible for processing and co-ordinating customer orders and enquiries in a timely and efficient manner.

Responsibilities include :

  • Process new and existing customer enquiries and orders
  • Provide quotations, pricing and delivery timescales to customers
  • Liaise with key departments to ensure stock availability and lead times.
  • Monitor stock levels of packaging, products and finished goods to ensure continuity of production
  • Co-ordinate new and existing projects
  • Collate authorised artwork and technical information from Customers and distribute to relevant departments.

This exciting opportunity will suit a self-motivated, organised and experienced customer care co-ordinator, with excellent communication and I.T skills.

The position is a full time permanent role working 39.5 hours per week Monday to Friday. We offer a good work life balance with a flexitime system in operation.


28 Days annual leave per annum, including bank holidays

  • Flexitime

  • Company pension

  • Childcare Vouchers

  • Ride to work scheme

Required skills

  • Customer Care
  • Enquiries
  • Manufacturer
  • Orders
  • Quotations

Reference: 34836739

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