Due to internal promotion and an increased support requirement, our client - an established charity, is looking for Case Management Advisors in their Call Centre at their Head Office central Bristol.
The salary range is £19,198 - £24,198.
We are Ideally looking for applicants with experience in:
- Call handling
- Customer service environment
- Data input
This is not a 1-2-1 face to face support role. The role is based in their contact centre in Head Office.
The hours are Monday to Friday normal office hours.
Key Duties: To act as an end to end link for customers by monitoring the progress of the customer journey via email and phone.
Are you right for the job?
- Do you thrive in an environment that encourages you to find new ways to help people?
- Do you have a strong track record of achieving targets?
- Do you motivate people, work well in a team and stay focused under pressure?
For more information, please contact Rachel