Customer Care Associate

Posted 7 May by Lloyd Recruitment Services Ltd
Easy Apply Ending soon
  • Are you looking for an exciting permanent opportunity?
  • Would you like to work for a leading brand name, which recognise staff loyalty and offer excellent benefits and onsite facilities?
  • Only 15-20 minute direct train route from East Croydon

This is an exciting opportunity for individuals either looking to start their career or those who have previous experience and would like to work for a leading brand name within the heart of the Redhill area.

Lloyd Recruitment Services are proud to be supporting a recognised blue chip employer in the local area, who are looking to employ several individuals to strengthen their growing business.

Working in the Client Services team, you will be the first point of contact for all enquiries, relating to the products and services being offered. Ensuring a professional service is offered at all times, we are looking for individuals who can engage, show empathy when needed, and use their own initiative.

Duties:

  • Answering incoming queries from clients
  • Provide advice and guidance to clients
  • Support administration team with any escalated queries
  • Update client records
  • Send out contract information

Key Skills:

  • Confident and professional communication skills (both verbal and written)
  • Fully IT proficient
  • Self-motivated and enthusiastic
  • Previous customer service experience, gained from within retail or call centre

NB: Unfortunately due to the high level of applications received by Lloyd Recruitment Services, we are only able to contact shortlisted candidates

Keywords: Customer Services, Call Centre, Contact Centre, Pensions, Financial Services, Inbound, Outbound, Customer Care, Custom Service advisor, Insurance, Third party, Retail, Reigate, Salfords, Tadworth, Merstham, Hooley, Coulsdon, Purley, Redhill, Dorking, Tadworth, Coulsdon, Caterham, Horley, Leatherhead, Crawley, Croydon, Purley, Oxted, Merstham, Gatwick

Reference: 37912319

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