Customer Care Advisor

Posted 12 July by Hays Specialist Recruitment Limited
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Customer Service Advisor | Altrincham | £18.5k plus annual bonus | financial services company | Inbound calls

Your new company
This financial services company has vastly grown over the past two decades. This includes closely working with the UK's top agencies and businesses. Their success is driven by putting the customer first, making sure that the service they provide matches the customer's needs. Due to this, a new customer care advisor is needed in the Altrincham office.

Your new role
In this fast-paced environment, you will be working within the Customer Care Team where you will support new and existing customers. You will resolve any customer issues and queries whilst ensuring that a high level of customer service is maintained and nurtured.

What you'll need to succeed
Your previous experience in a similar role will help you succeed. Your excellent verbal and written communication skills will enable you to provide outstanding customer service and maintenance of relationships. This will be reflected in your longevity in your previous roles. You are keen to learn new skills and flexible in your way of working.

What you'll get in return
You will be offered a basic salary up to £18.5k, with potential of company bonus. You will receive extensive training and support with opportunities for progression within the business and the option for study support is provided after probation. You will enjoy a fast-paced, modern, energetic environment in a working week of Monday - Friday, 09:00 - 18:00.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Reference: 38443577

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