Customer Care Advisor

Posted 29 May by REED Easy Apply Featured
A fantastic oportunity has arrisen for 2 Customer Service Advisors to join a lively team to represent a well established global leader in beauty trends in the Bury area (BL9).

This is a full time role Monday - Friday 37.5 hours per week. Initially on an on-going temp contract with the potential for extentsion

This is an immediate start role, please only apply if you are available immediateley.

Job Role

To act as a key point of contact combining a professional service with passion for and knowledge of the products.

To act as a Brand Ambassador including activating launches of new products within the range across the Bury Site.

To liaise on a daily basis with Commercial Team members to advise of potential issues regarding order processing / delivery / payment queries Be part of a highly motivated team delivering an excellent standard of customer service

Be part of and actively contribute to a highly motivated team; able to work both independently and as part of the team on both short and long term goals.

Essential skills required

An ability to deal with a high level of internal and external telephone calls in a professional manner

The ability to work accurately and quickly under time pressure

The ability to communicate effectively both in written and verbal form

The ability to build working relationships with customers (internal/external)

The ability to work both autonomously and as part of a team

The ability to plan and organise own daily workload to meet daily deadlines

The ability to resolve problems or where appropriate direct issues for consideration to an appropriate organisational level

The ability to work without direct supervision for short periods and use own initiative to get things done and to develop themselves

Systems knowledge

Microsoft Excel

Previous knowledge of SAP would be advantageous but is not essential.

If you feel your skills match the requirements, please apply online or email your CV to

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 35245093

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