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Customer Care Administrator

Posted 25 May by Hays Specialist Recruitment Limited Easy Apply Ended

Fixed Term Contract - 9 Months - Liverpool City Centre - Up to £19,000

Your new company
Our client is an international market leader in their field with impressive offices in Liverpool City Centre. They are currently seeking a Customer Care Administrator to join their team on a Fixed Term Contract basis for 9 months.

Your new role
You will be reporting to the Customer Care Manager and will be responsible for communicating directly with consumers, managing product complaints. You will receive complaints via letter, telephone and email and your duties will include managing and resolving at first point of contact, escalating complaints where required and producing reports showcasing the information you have gathered.

What you'll need to succeed
You will have extensive customer service experience, a similar previous role would be highly beneficial. You will be able to demonstrate excellent communication skills, be confident communicating at all levels and have excellent knowledge of Microsoft Packages.

What you'll get in return
A full time 9 month Fixed Term Contract position paying up to £19,000 in Liverpool City Centre.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Reference: 35240972

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