Customer Call Handler

Posted 24 January by Rullion Ltd

Customer Call Handler

Starting ASAP - 3 months

Temporary Contract

£8.26 PAYE per hour

Manchester City Centre

Introduction My client a large retail organisation, is seeking appoint Commercial Call Handlers, required for a temporary contract spanning circa 3 months based in Manchester City Centre for a large retail organisation.

Due to the nature of the customer base experience of working in the Care sector is advantageous.

Description

My client is a large well known organisation which are seeking full time temporary workers in our Commercial Team. They provide a large and varied demographic of the public with consumer electronic goods, these are provide in some circumstances to assist the individual, or to replace broken products. The role can be quite demanding and involves assisting our Clients and their customer by telephone calls, emails and letters, all of which require a timely and professional response.

The team

Their Commercial business comprises of a small team who manage inbound and outbound calls, emails and letters to the recipients of the products that we are providing on behalf of our Clients. They are a friendly and caring team who enjoy looking after our Client and their customers. The team currently works mostly business hours Monday to Friday, but this does change depending on the requirements and needs of our Client base.

The right applicant

The right applicant for this role will have the following skills and personality attributes:

  • Excellent interpersonal skills
  • Excellent written and spoken language skills
  • Patient and empathy is essential
  • Highly organised
  • Understand how to prioritise your work load, but be flexible to change with the needs of our client base
  • Enjoy working in a customer focus organisation and team
  • Be a natural "people person" and team player


Rullion is acting as an Employment Business in relation to this vacancy.

Reference: 34312317

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