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Customer Advisor

Posted 31 July by Search Consultancy Ended

Job title: Customer Advisor

Job location: Wilmslow

Job Salary: £16,000- 17,500 per annum

Job working hours: 7.30am- 6.30pm (37.5 hours per week shift pattern) Mon-Fri

The Job: Customer Advisor

As a Customer Advisor, we are looking for a high calibre candidate, with excellent communication skills over the phone and face to face. The candidate must be an excellent team player, have a calm, efficient demeanour and be able to make customers feel at ease. The job will be based in the picturesque town of Wilmslow, within a small handpicked team

Your day to day responsibilities will include:

  • Handling inbound enquiries from customers via email and phone
  • Outbound calling following up enquiries
  • Providing information and booking meetings/show rounds
  • Working with the marketing team to help understand enquiry trends and feedback
  • Use of Redfish FMS and MS Dynamics
  • Meeting individual and team targets

For the position of Customer Advisor we are looking for:

  • Competency in Microsoft packages
  • Ability to work on own initiative
  • Outstanding telephone skills
  • Flexible attitude to work
  • Excellent communication skills:

If you feel that you possess all the desired attributes to make a fantastic Customer Relations Advisor, we want to hear from you!

£16,000- 17,500 per annum

28 days holiday

Fabulous offices in Wilmslow

Free Parking

No weekend work

Small handpicked team

Apply online now, or for further information call Diane on (0161) (835) (8767)

Keywords: Customer Service Advisor, Customer Relations Advisor, Customer Advisor, Customer Communications, Customer Service, Customer Care, Customer Inbound Calls, Customer Outbound Calls, Wilmslow, Alderley Edge, Bramhall, Hazel Grove, Handforth Dean, Cheshire, Manchester, Greater Manchester,

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Reference: 32961542

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