Customer Adviser

Posted 22 May by AMS Contingent Team Easy Apply

Alexander Mann Solutions are the world’s leading provider of talent acquisition and management services. We deliver award-winning solutions to over 65 outsourcing clients and consulting services to hundreds more.

Requirement

Our client, a global leading player within the banking field is looking for a Customer Advisor based in Bournemouth on a 3 month contract with great scope of extension.

Role/ Responsibilities

This is purely a telephony based call centre role. The duties involve updating brokers, solicitors and applicants on the progress of their mortgage application. It requires liaising with other areas of the business to ensure that the application progresses smoothly. Key skills required are a good telephone manner, the ability to work under pressure, objection handling skills and computer proficiency. This is a small call centre team so they would also need to be a good team player as well as the ability to perform individually.

Top 2 Evaluation Criteria

1) Microsoft Office skills - Word, Outlook, Excel

2) Call Centre / Customer Service experience - advantageous

Next steps

As the role has a fast turnaround time apply today to ensure you don’t miss out

Alexander Mann Solutions, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

Reference: 35201433

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