Customer Administrator

Posted 23 March by Delaney Browne Appointments

Our client are based in Marlow and are currently looking for a long term temp

Job description

The customer administrator will join their Upgrade Delivery Team. The role will be responsible for customer operational tasks including:

  • Sending specific data, securely & to meet defined timescales
  • Logging the progress of each customer against our internal customer database
  • Working with the Customer Support team to help our customers migrate from their legacy product onto their new suite of products
  • Full training in the process will be provided

What they are looking for

  • Confident self-starter. Will be given plenty of guidance but must be happy to work under own steam asking questions to clarify work as necessary
  • Proficient in Microsoft office suite with heavy focus on Excel
  • Good communication skills, happy to deal with customer queries over the phone, via email as well as working with the Customer Support teams to resolve queries
  • Good organizational skills, the role will require a heavy focus on keeping records aligned and updating the internal computer systems
  • Reporting on progress on a daily/weekly basis

Required skills

  • Communication Skills
  • Data
  • Microsoft Office
  • Records

Application questions

Are you available immediately?
Do you currently live within 10 miles of Marlow?
Proficient in Microsoft office suite especially with Excel including V Look ups?
Have you dealt with customer queries previously?

Reference: 34465804

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