Sales Support Administrator- Warrington - £18,000 + Monthly Bonus (up to £400) + Other Benefits
Are you looking for a fast-paced role combining Customer Services and Administration based in Birchwood Park, Warrington?
Do you want to join a new and fast-growing financial services business which helps customers buy cars?
If so, we are looking for Sales Support Administrator to join our fantastic team in Birchwood Park, Warrington. This is a busy role which will combine your customer service, administration and an element of problem solving skills into one role. It’s a fast-paced role so we need people who are happy to work hard but also pay attention to detail and maintain our systems with the correct customer information. You will be provided with on the job training so we are looking for people who can show enthusiasm and a keenness to develop their skill set and knowledge.
If this sounds like an interesting role, please apply today and don’t worry if you don’t have experience working in the car or financial industry as this is something we will provide training and support on, allowing you to develop your skills and knowledge.
We are a leading alternative car finance lender, established to help provide finance to buy a car for those with poor credit!
We understand anyone could have problems acquiring credit via traditional bank loans, so we pride ourselves on being different from the traditional banks and payday loan companies.
Our focus is on ethical and responsible lending and putting the customer’s interest at the heart of every decision we make.
The Sales Support Administrator Role
As a Sales Support Administrator you will work in our busy Customer Acquisition team, working hard to help our customers secure the car they are looking for. You will process leads and customer applications for credit as well as talking customers through the buying process and assessing their income and expenditure to assess their ability to repay the finance. Additionally, you will update our systems and liaise with car dealerships to ensure buying a car is a smooth process, from beginning to end, for all our customers. This includes lots of verbal and written communication with customers as well as video calls with car buyers to confirm their identity.
This role is all about providing excellent customer service as you will take customers through the whole process of financing a car through us, making sure they have a full understanding of the agreement. You will act as an essential point of contact at all times to both the customer and dealer to ensure that all parties are constantly aware of each step of the process and actions required of them.
Key knowledge, skills and attitudes required:
- Previous experience in a customer service role
- Ability to build strong relationships
- Excellent communication skills both written and verbal
- Confident using computer systems
- Ability to manage multiple tasks and high volumes of work
- Team player who is happy helping both customers and colleagues
- Experience in a fast paced and changing environment
- GCSEs or equivalent
- Flexible, adaptable and positive attitude
- Driven by development and opportunity
- Continuously striving to achieve
- Supportive and helpful
- Ability to work independently and manage own workload
- Up to £400 Monthly Performance Bonus
- Pension Scheme
- 23 days holiday plus bank holidays
- Training and Personal Development Opportunities
If you feel you have what it takes for this Sales Support Administrator opportunity, then please click apply and complete our online application through staff-finda.
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