SF Group are currently recruiting for a Customer Account Manager to join a growing team on a Temp to Perm basis based in Aston. You will be responsible for your own portfolio of key clients, managing expectations and processing orders in a timely manner. This opportunity is paying £12.00 per hour dependent on experience.
Some of the key responsibilities include;
- Management of portfolio of clients
- Responding to customer service issues on a timely basis
- All work to be completed within agreed timescales to the satisfaction of the client and or agreed client SLAs
- Maintain the highest levels of communication at all times, so that client business can be dealt with efficiently
- Always work to agreed procedures, monitor and make changes where necessary for continuous improvement
- Prioritise key tasks on a daily basis, ensuring completion at the end of each day
- Work as smart and efficiently as possible
The ideal candidate will have:
- Previous experience in an account management
- Full UK Driving licence and own car
- Excellent Team Player
- Deliver first class customer service
- IT proficient with excellent understanding of Microsoft/Office packages
If you would like any further information, please don't hesitate to get in touch on.
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