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Customer Account Manager

Posted 1 February by Workforce Ended

Hours: Monday to Friday - 7am - 6pm operating a weekly shift pattern around these opening times. 7.00am - 3.00pm, 8.00am - 4.00pm, 9.00am - 5.00pm, 10.00am - 6.00pm

Do you have experience of working with a busy call centre environment, if so we want to hear from you? We are recruiting for a Customer Account Manager who has a proven track record within the sales environment and has the ability to sell some market leading brands.

Duties on a day to day basis will include the following:
. Managing an account database of between 120 - 150 clients - these will be spoken to on a weekly basis
. Making sure you plan and prepare for you sales calls
. Maximising sales opportunities through developing strong relationships with you client
. Using all marketing tools on offer, making sure you know the POS of all products
. Monitoring of buying patterns
. Ensure that all queries received are dealt with effectively

As a person you will need the following experience & Qualities:

. Proven track record gained from a sales or service focused environment
. Taking ownership of your accounts and building strong relationships
. Good time management skills and the ability to multi task
. Strong attention to detail is key for this role as accuracy is needed for recording information
. Strong IT skills to include all MS Office packages and MS Dynamics

WorkForce Office are responsible for filling hundreds of temporary, temp-to-perm and permanent vacancies across the West Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

Reference: 34370945

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