Customer Account Manager

Posted 21 February by Brookwood Search and Selection

Customer Account Manager - OTE £45,000

Do you want to work for a truly aspiring brand?

Do you want to be part of an industry changing team?

Do you want to make a life changing career move?

This award winning visionary company is an industry leading telecommunications brand, providing a unique concept to the construction industry, an amazing achievement for a young tech start up. An exciting time to be part an unrivalled service where you can grow and progress with the business.

As an Account Manager you will be responsible for taking a customer once the initial business has been won and build on that foundation to solidify a concrete working relationship with longevity. Selling additional products and taking new orders for each and every site required, whilst maintaining an exceptional customer experience. This role is a hybrid of customer service and sales.

This position requires a significant level of customer contact and so you must be a talented individual who has a flare for communication at all levels, quickly establishing a relationship and gaining confidence and trust.

Meeting and exceeding customer’s expectations is a core value of the business, this is a statement you must believe in and uphold at all times in your delivery of exceptional service. This will be in all forms of communication, via the telephone, over email, and whilst attending meetings at the customers site in all parts of the UK.

You will have a naturally supportive and collaborative nature and be able to guide your customers and buyers through the order process, preparing and drafting quotations. You will also work with marketing, pre-sales and other business departments to understand and match best solutions to fit the customer’s needs.

Responsibilities will include regular monthly communications with key accounts, face to face fact finding meetings, order management and looking for opportunities to cross and up sell solutions.

This is a permanent full time position working Monday to Friday 9am to 5:30pm

The OTE for this position is a very realistic £45,000 with a higher figure achievable as the commission and bonus structure is completely uncapped. For this position you must have a full valid Driver’s Licence.

Required skills

  • Account Management
  • Construction Industry
  • Key Accounts
  • Telecoms

Reference: 34170473

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