Customer Account Assistant

Posted 11 February by Hays Specialist Recruitment Limited
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Customer Account Assistant required for business in Middlesbrough

Our client, a wonderful business based in Middlesbrough are seeking an experienced individual to join them on a permanent basis. This is a fantastic opportunity for the right person.

Duties will involve:

  • Build and maintain relationships with new and existing customers
  • Develop strong working relationships both internally and externally
  • Develop good knowledge and understanding of the products and services they provide
  • Develop good knowledge and understanding of our customers to maximise customer service and sales.
  • Setting up new customer accounts
  • Act as main point of contact for Customer Service Enquiries
  • Updating customers with product changes
  • Answering and responding to incoming sales calls and email correspondence
  • Undertake sales training and to provide support to the Sales Admin Team as and when required
  • Support Marketing with point of sale materials, producing posters/artwork for customers/ social media and other related activities
  • Using a bespoke database and Microsoft Excel.
  • General administrative support duties where required.
  • Any other reasonable tasks that are required as part of the needs of the business


Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Reference: 37256739

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