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Custody Operations Manager

Posted 5 February by Zurich Insurance Featured Ended

Location: Swindon or London

Key Responsibilities:
• Manage the custody relationship with Northern Trust and State Street Bank
• Oversee daily cash balances held at custodian to ensure net overdrawn currency balances and negative interest accruing cash credit balances are maintained to the minimum agreed with discretionary managers
• Oversee receipt of custody bank monthly key performance indicators report and custody fee invoices and review and query as appropriate any anomalies and manage through to resolution as required
• Provide support as required for project related activities as required as directed by the Head of Investment Operations
• Manage custody fees on transition accounts and instigate agreed rebates
• Manage Instruct payments for tax agent fees for tax reclaim services
• Provide main liaison for all daily queries or issues associated with custody bank operations oversight
• Managed project related activities such as completion of Custody and/or fund transitions, Custody account opening or closing, maintaining bank account details in line with bank records, issuing authorised bank instructions when required
• Support other investment team’s as required such as assisting with oversight of custody bank foreign withholding tax claims monitoring
• Key contact for the department and the external discretionary and custody relationships re general investment operational or administration queries or potential issues and escalate as appropriate to the Head of Investment Operations when issues are identified
• Maintain up to date fund account lists and authorised signatories
• Attend and represent ZAL Investment Operations at Custody oversight governance meetings for Northern Trust and State Street Bank

Your skills and experience:
• Ability to work to strict deadlines such as custodian bank intraday instruction deadlines
• Experienced with dealing with key external relationship managers
• Good understanding of custodian bank and fund manager investment operations
• Experience of issuing authorised bank instructions
• Experience of overseeing service standard breach log
• Experience of setting up, maintaining service level agreements and key performance indicators
• Experience of reviewing investment supplier governance reporting
• Knowledge of fund & asset management, including front office / back office, investment accounting and administration operations, investment types (wrapped funds, discretionary managed funds), investment management (e.g. Style Analysis) and roles & responsibilities (e.g. Custodian)
• Financial services experience - both Life and Pension products
• Investment qualification, such as IAQ or CFA would be beneficial
• Finance qualification, such as CIMA could be useful but not essential
• Some knowledge of methodologies such as UML may be useful, but not essential

The Reward:
In return we are offering an attractive salary plus a generous benefits package including bonus and defined contribution pension scheme. We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.

Reference: 34393232

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