Custody Detention Officer, Compass House

Posted 25 January by Noonan Services Group (UK) Limited

Main Purpose of Role:

To assist the Police with duties relating to the detention, security, welfare and administration of pre and post charge detained persons in police custody.

Closing date of applications: 08/02/2018

Site - Leamington Spa, Nuneaton and Kidderminster

Full-time 4 on 4 off 12 hour day/night shifts

Flexible contracts - Weekly minimum 24 hours contract

Activities

The role holder is required to effectively deliver the following key requirements:

· Customer service;

· Complete administration procedures;

· Maintain a record management system;

· Input, present and retrieve data using a computer;

· Review, retain and dispose of records and information;

· Photocopy, present and distribute documents;

· Process incoming telephone calls;

· Participate in meetings - Custody Specific;

· Manage and support diary events;

· Gather information to support action of Custody Sergeant;

· Evaluate information to support action of Custody Sergeant;

· Make best use of technology;

· Maintain standards of professional practice;

· Maintain standards for security of Police information;

· Comply with Health and Safety Legislation;

· Comply with Data Protection Act 1998;

· Comply with Police standing orders;

· Promote equality, diversity and Human Rights in working practices;

· Work as part of a team;

· Provide an effective response recognising the needs of all customers within the custody suites.

The above reflects the main elements associated with this role; it is not intended to be exclusive or exhaustive

Person Specification

Qualifications (Essential)

3 GCSEs, (or equivalent qualification) grade C or above and must include English and Maths

Knowledge and Experience (Essential)

·Previous experience of working in a large-scale organisation dealing with the public

·Strong customer focus in delivering and improving services

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Required skills

  • Security

Reference: 34321503

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