CRM Technical Lead

Job Title: CRM (Hubspot) Technical Lead

Salary: Up to £60,000

Hybrid: 3 days a week onsite in Swindon

Role Purpose:

Are you a HubSpot expert with a knack for innovation? Our client is looking for a CRM Technical Lead to drive their HubSpot CRM implementation, with a strong focus on the Marketing Hub. In this role, you'll play a key part in training and supporting theirCountry Marketing Teams, helping them maximize HubSpot’s capabilities. If you excel in system development, data management, and user support, we want to hear from you!

Key Responsibilities:

• HubSpot CRM Implementation: Drive the technical setup and maintenance of HubSpot, focusing on the Marketing Hub and Leads
• System Customisation: Tailor HubSpot to meet our business needs through configuration and customisation
• Rollout Management: Support the rollout of HubSpot across CFOC businesses Globally
• Data Management: Guide Country Teams on best practices for data management
• User Support: Manage user roles, permissions, and workflows, providing top-notch support
• Reporting Expertise: Utilize your strong knowledge in reporting and data sets
• Training Programs: Develop and deliver training for Country Marketing teams, both in-person (UK based) and virtually (Globally)
• Campaign Optimisation: Collaborate with Marketing teams to enhance campaigns and automation processes
• Technical Troubleshooting: Resolve any technical issues related to HubSpot
• Stay Updated: Keep updated of the latest HubSpot features and best practices for potential future innovations for our account
• Documentation: Create and maintain clear and concise documentation for processes, procedures, and training materials

Skills & Knowledge:

• HubSpot Mastery: In-depth knowledge of HubSpot CRM, especially the Marketing Hub, with 2+ years of experience
• Marketing Proficiency: Skilled in Email Marketing, Lead Generation, and Social Media management

Benefits:

• 25 Days Annual Leave Entitlement

• Pension Contributions

• Hybrid working - 2 days working from home