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CRM Manager - Forex and CFD'S

CRM Manager - Forex and CFD'S

Posted 28 September by Daniel Alexander Recruitment Ltd

A leading Forex Trading company based in Central London are looking to recruit a 'CRM Manager'.

The role is paying £50-65K (£50K basic + bonus) and is on a permanent contract.

The Main Duties Include -

  • Provide CRM strategy and develop a plan to meet agreed financial and client KPIs
  • Use analytics and performance reports to ensure CRM activity is planned following trade goals, identifying areas of opportunity and risk along with corrective actions to address performance
  • Oversee the CRM team, manage prioritisation and resource planning to ensure deliverables are completed and observing brand guidelines.
  • Ability to work with campaigns in multiple languages/regions
  • Use customer insight to establish new opportunities for user journeys, segmentation and personalisation so that we continue to provide relevant experiences for our clients and leads
  • Partner with Data teams on test design, optimisation and roll-out of new features, measuring results and providing recommendations for next steps
  • Work with our Performance Marketing Lead with analysis and implement actions based on data insights
  • Partner with the wider Marketing department based in London and Dubai
  • Partner with 3rd parties across the CRM tech stack to ensure adoption of new features and roadmap development.

You MUST have the following skills / experience -

  • Marketing Cloud Specialist (Admin Level)
  • Experience using Salesforce
  • Financial regulation knowledge (FCA,SCB,FSC etc)
  • Experience of planning and executing marketing campaigns within a CRM environment

This is a fantastic opportunity to join a leading organisation with excellent career prospects and generous staff benefits.


Reference: 44209359

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